Understanding the KyberGate Dashboard
Understanding the KyberGate Dashboard
The KyberGate Dashboard is your central command center for monitoring student internet activity, managing devices, and
responding to safety incidents. This guide explains every section of the dashboard so you can use it effectively.
Before You Begin
- You must have an Admin or Viewer role to access the full dashboard
- Devices must be enrolled and actively filtering for data to appear
- Activity data typically appears within 2–5 minutes of device enrollment
Dashboard Overview
When you first log in, the Dashboard Overview presents a real-time snapshot of your school's internet activity:
Key Metrics Panel
At the top, you'll see four key metrics:
1. Active Devices — Number of devices currently connected and filtering through KyberGate
2. Requests Today — Total web requests processed in the current 24-hour period
3. Blocks Today — Number of requests blocked by your filtering policies
4. Safety Alerts — Active KyberPulse alerts requiring attention
Activity Feed
Below the metrics, the Live Activity Feed shows a real-time stream of web requests:
- Green entries — Allowed requests
- Red entries — Blocked requests
- Orange entries — Flagged requests (matched a safety keyword but were allowed)
- Each entry shows: timestamp, device name, student name (if directory integrated), URL, category, and action taken
💡 Pro Tip: Click on any entry in the activity feed to see the full request details, including the filtering policy that
matched and the content category classification.
Navigation Sidebar
The left sidebar provides access to all major sections:
| Section | Description | |---------|-------------| | Dashboard | Overview with real-time metrics and activity feed | |
Devices | Manage enrolled devices, view status, and assign policies | | Web Filtering | Create and manage filtering
policies, domain lists, and categories | | KyberClassroom | Teacher-facing classroom management and screen monitoring |
| Activity Logs | Searchable, filterable history of all web requests | | Reports | Weekly report cards, student risk
scores, and analytics | | KyberPulse | Safety alert configuration and incident management | | Settings | Organization
settings, integrations, team members, and billing |
Real-Time Activity Logs
Navigate to Activity Logs for a detailed, searchable view of all web traffic:
1. Search bar — Search by URL, domain, student name, or device name
2. Filters:
- Date range — View activity for any time period
- Action — Filter by Allowed, Blocked, or Flagged
- Category — Filter by content category (e.g., Social Media, Gaming, Education)
- Device/Student — Filter to a specific device or student
- Policy — See which policy triggered the action
3. Export — Click the export button to download logs as CSV for reporting
Device Grid
The Devices page shows all enrolled devices in a grid or list view:
- Status indicators:
- 🟢 Green — Online and actively filtering
- 🟡 Yellow — Online but last check-in was >5 minutes ago
- 🔴 Red — Offline or not filtering
- Quick actions: Click any device to view its activity, change its policy, or initiate a screen view
- Bulk actions: Select multiple devices to reassign policies, move to groups, or push URLs
Network Health Score
The Network Health Score (visible on the dashboard overview) is a 0–100 score that reflects your filtering
infrastructure's health:
- 90–100: Excellent — All systems operational, low latency, all devices checking in
- 70–89: Good — Minor issues detected (e.g., a few devices not checking in)
- 50–69: Fair — Some devices offline, elevated proxy latency, or policy sync delays
- Below 50: Needs Attention — Significant issues with device enrollment, proxy connectivity, or certificate deployment
Click the score to see a breakdown of contributing factors and recommended actions.
Policy Simulator
The Policy Simulator (under Web Filtering) lets you test how your policies will handle specific URLs before deploying
changes:
1. Enter a URL in the simulator
2. Select the policy to test against
3. Click Simulate
4. The result shows whether the URL would be allowed, blocked, or flagged, along with the matching rule and category
💡 Pro Tip: Always use the Policy Simulator before making policy changes in production. It prevents accidental
over-blocking of educational resources.
Incident Timeline
Found under KyberPulse → Incidents, the Incident Timeline provides a visual history of safety-related events:
- Events are plotted on a timeline with severity indicators
- Click any event to see full context: what the student searched, which device, timestamps
- Incidents can be marked as Reviewed, Escalated, or Dismissed
- Export incident reports for documentation and compliance
Troubleshooting
Dashboard shows 0 active devices:
- Verify devices have the PAC file configured and CA certificate installed
- Check that your network allows outbound connections to KyberGate proxy servers
- Go to Devices and check individual device status for error messages
Activity logs are delayed:
- Small delays (1–3 minutes) are normal as logs are processed in near real-time
- If delays exceed 10 minutes, check the Network Health Score for proxy connectivity issues
Some devices show as offline but are being used:
- The device may have lost its proxy configuration (common after OS updates)
- Redeploy the MDM profile to refresh proxy settings
Related Articles
- Quick Start Guide: Setting Up KyberGate
- Understanding Activity Logs
- Student Risk Scoring
- KyberPulse: Real-Time Safety Alerts