Home Admin & Settings Block Page Customization

Block Page Customization

Last updated on Apr 17, 2026

Block Page Customization

When KyberGate blocks a website, students see a branded block page explaining why the site was restricted. You can customize this page to match your district's branding and messaging.

Overview

The KyberGate block page features a clean cream and coral design with the KyberGate shield logo. Administrators can customize several elements to align the page with district identity and communication standards.

What You Can Customize

Logo and Branding

  1. Navigate to Settings → Block Page in the KyberGate admin dashboard
  2. Click Upload Logo to replace the default KyberGate shield with your district's logo
  3. Supported formats: PNG, JPG, SVG (recommended size: 200×200px)
  4. The logo appears centered at the top of the block page

Block Message

  1. In the Message field, enter the text students will see when a site is blocked
  2. Default message: "This website has been blocked by your school's internet filter."
  3. You can include the reason for blocking using the {category} variable
  4. Example: "This site is blocked under the {category} policy. Contact your teacher if you need access."
  5. Maximum message length: 500 characters

Colors

  1. Background Color — The page background (default: cream #FFF8F0)
  2. Accent Color — Used for borders and the banner stripe (default: coral #FF6B6B)
  3. Text Color — Primary message text color (default: dark gray #333333)
  4. Use the color picker or enter hex values directly

Request Access Button

  1. Toggle Enable Request Access to show or hide the button
  2. When enabled, students can click Request Access to submit a request to their teacher or admin
  3. Requests appear in Activity → Access Requests in the dashboard
  4. Set the Request Recipient to route requests to specific admin emails
  5. Configure Auto-Expire to automatically deny pending requests after a set period (default: 24 hours)

Previewing Changes

Before saving, click Preview Block Page to see exactly what students will see. The preview opens in a new tab with your current customizations applied.

Tips

  • Keep messages student-friendly — Use clear, non-technical language that students can understand
  • Include contact info — Tell students who to ask if they need a site unblocked
  • Test on devices — Preview the block page on an iPad and Chromebook to ensure your logo and colors render correctly on all screen sizes
  • Use SVG logos — They scale perfectly on all devices and screen resolutions
  • Request Access workflow — Enable email notifications so admins are alerted immediately when a student requests access

Troubleshooting

Issue Solution
Logo appears blurry Use an SVG file or a PNG at least 400×400px
Block page shows default branding Clear the browser cache on the device and reload
Request Access button not appearing Ensure the toggle is enabled and save changes
Colors not updating Hard-refresh the block page (Ctrl+Shift+R / Cmd+Shift+R)
Students see a certificate error instead of block page The KyberGate CA certificate is not installed — see "Certificate Installation Issues"

Related Articles

  • Managing Content Filtering Policies
  • Certificate Installation Issues
  • Device Enrollment and PAC Configuration