Using the Domain Checker

The Domain Checker is a built-in tool that lets you instantly look up how KyberGate categorizes any domain. Use it to verify filtering behavior, troubleshoot access issues, or check if a site is properly categorized before a teacher reports a problem.

Before You Begin

• You need any role in KyberGate (Viewer or above)
• Access the Domain Checker from the dashboard sidebar under Tools → Domain Checker

How to Use the Domain Checker

1. Navigate to Tools → Domain Checker in the KyberGate dashboard
2. Enter a domain name in the search field (e.g., coolmathgames.com)
3. Click "Check" or press Enter
4. Review the results:

Results Breakdown

The Domain Checker returns:

• Domain: The full domain being checked
• Category: The content category assigned (e.g., "Gaming", "Education", "Social Media")
• Status: Whether the domain is currently Blocked, Allowed, or Bypassed
• Policy Match: Which policy is causing the block/allow decision
• Custom Rules: Whether any manual overrides exist for this domain
• Last Updated: When the domain's categorization was last reviewed

Checking Multiple Domains

You can check multiple domains at once:

1. Click "Bulk Check" at the top of the Domain Checker
2. Enter up to 50 domains, one per line
3. Click "Check All"
4. Results are displayed in a table you can sort and export

Requesting a Re-Categorization

If you believe a domain is incorrectly categorized:

1. Check the domain using the Domain Checker
2. Click "Report Miscategorization" next to the result
3. Select the category you believe is correct
4. Add an optional note explaining why
5. Submit the request — KyberGate's team reviews recategorization requests within 24 hours

Using Domain Checker for Troubleshooting

The Domain Checker is your first stop when:

• A teacher reports a site is blocked that shouldn't be
• A student claims they can't access an educational resource
• You want to verify a new policy is working correctly
• You need to check if a game site is in the Gaming category

Example Workflow

Teacher: "My students can't access Khan Academy."

You: Check khanacademy.org in Domain Checker → See it's categorized as "Education" → Check it's not in any Block List → Verify the device's policy allows Education → Identify the issue is a keyword rule blocking "academy" → Fix the keyword rule.

Tips

• Bookmark frequently checked domains: The Domain Checker keeps your recent search history for quick access
• Use the Policy Simulator for deeper testing: The Domain Checker shows categorization; the Policy Simulator shows how a specific policy handles the URL
• Check subdomains separately: docs.google.com and drive.google.com may have different categorizations

Related Articles

• How Web Filtering Works in KyberGate
• Creating and Managing Filtering Policies
• Students Bypassing the Filter