Parent Portal Access

KyberGate's Parent Portal gives parents and guardians visibility into their child's online activity at school. Parents can view activity summaries, review safety alerts, and understand what content is being filtered — building trust between schools and families.

Before You Begin

• Parent Portal must be enabled by a KyberGate Admin (Settings → Parent Portal)
• Parents need an invitation link or access code from the school
• Each parent account is linked to specific student(s)

Setting Up Parent Portal (Admin)

Enabling the Portal

1. Navigate to Settings → Parent Portal
2. Toggle "Enable Parent Portal" to On
3. Configure visibility settings:
   • Activity summary — weekly overview of sites visited (categories, not specific URLs)
   • Safety alerts — notify parents of concerning activity
   • Block notifications — inform parents when content is blocked
   • Screen time — daily and weekly screen time totals
4. Click "Save Settings"

Inviting Parents

Individual invitations:

1. Go to Users → Students
2. Click on a student profile
3. Under "Parent/Guardian", click "+ Invite Parent"
4. Enter the parent's email address
5. Click "Send Invitation"

Bulk invitations:

1. Go to Settings → Parent Portal → Invitations
2. Click "Bulk Invite"
3. Upload a CSV with columns: student_name, student_id, parent_email
4. Click "Send All Invitations"

Access codes:

1. Generate a school-wide access code in Settings → Parent Portal
2. Share the code via school newsletter or parent communication
3. Parents visit the portal URL and enter the code + their child's student ID

Parent Experience

What Parents See

Once logged in, parents can view:

• Activity Dashboard — weekly summary showing:
  • Total screen time
  • Top categories visited (Education, Reference, etc.)
  • Number of blocked attempts
  • Safety alert summary (if any)
• Daily Breakdown — activity by day of the week
• Safety Alerts — details of any KyberPulse alerts (configurable by admin)
• Filtering Policy — which categories are blocked and why

What Parents DON'T See

For student privacy and school policy compliance, parents cannot access:

• Specific URLs visited (only categories)
• Screen captures or Screen View
• Other students' data
• Teacher or admin dashboards
• The ability to change filtering policies

Configuring Parent Notifications

Parents can receive email notifications for:

• Weekly summary — automated weekly email with activity overview
• Safety alerts — immediate notification when a KyberPulse alert triggers (configurable severity threshold)
• Policy changes — notification when filtering policies affecting their child change

Configure which notifications parents receive in Settings → Parent Portal → Notifications.

Tips

• Start with minimal access: Enable activity summaries first, then add safety alerts once parents are comfortable with the platform
• Communicate proactively: Send a letter explaining the Parent Portal before inviting parents. Include FAQ about what data is shared
• Hold a parent info session: Demo the portal at a PTA meeting or back-to-school night
• Respect opt-outs: Some families may prefer not to receive notifications. Provide an easy way to adjust preferences

Troubleshooting

• Parent can't log in? Verify the invitation email was sent and not in spam. Resend the invitation if needed
• Parent sees no data? Check that the student is correctly linked to the parent account. Verify the student's device is enrolled
• Parent wants more detail? Explain the privacy boundaries. If appropriate, schedule a meeting to review specific concerns using the admin dashboard
• Too many parent inquiries about blocks? Consider adjusting which notifications parents receive, or create an FAQ about common blocked categories

Related Articles

• KyberPulse: Real-Time Safety Alerts
• Weekly Report Card
• Understanding Activity Logs