Network and Proxy Settings
KyberGate uses a cloud-based proxy architecture to filter web traffic. Understanding the network configuration helps ensure reliable filtering across all devices in your school.
Before You Begin
- You need Admin role or higher
- Access to your school's network equipment (firewall, router) or your IT team
- Know your MDM platform for deploying proxy settings to devices
How KyberGate Proxy Works
KyberGate routes web traffic through its cloud proxy network using a PAC (Proxy Auto-Configuration) file. This approach:
- Enables SSL/HTTPS inspection for full content filtering
- Works across all platforms (iPad, Chromebook, Windows, macOS)
- Uses smart geo-routing across 8 regional proxy servers for optimal speed
- Requires no on-premise hardware
Proxy Regions
KyberGate automatically routes traffic to the nearest proxy:
- East Coast (NYC) — Primary
- Southeast (Atlanta)
- Midwest (Chicago)
- Central (Dallas)
- Northwest (San Francisco)
- West Coast (Los Angeles)
- Canada (Toronto)
- Europe (London)
Deploying Proxy Settings via MDM
For iPads (Jamf, Mosyle, Kandji)
- In your MDM, create a Global HTTP Proxy configuration profile
- Set the proxy type to Auto (PAC)
- Enter your organization's PAC file URL (found in Settings → Network in your dashboard)
- Deploy the profile to your device groups
For Chromebooks (Google Admin)
- In Google Admin Console, go to Devices → Chrome → Settings
- Under Network → Proxy, select Use proxy auto-config
- Paste your PAC file URL
- Apply to the appropriate OUs
For Windows/macOS
- The KyberGate agent automatically configures proxy settings during installation
- No manual proxy configuration needed
- Verify in Settings → Network that the agent is reporting proxy status as active
Firewall Recommendations
Ensure these are allowed through your school firewall:
- Outbound ports: 443 (HTTPS), 80 (HTTP), 8080 (proxy)
- Domains:
*.kybergate.com,proxy.kybergate.com - Optionally block direct internet access (bypass proxy) by restricting outbound 443/80 to only KyberGate proxy IPs
Tips
- Use the Network Health Score on your dashboard to monitor proxy connectivity across devices
- The PAC file URL is unique per organization — do not share it publicly
- If your school uses a firewall with SSL inspection, add KyberGate proxy domains to the bypass list to avoid certificate conflicts
Troubleshooting
- Devices not routing through proxy: Verify the PAC file URL is correctly deployed via MDM. Check Devices → [device name] → Network for proxy status
- Slow browsing: Check the Network Health Score. If a specific region shows high latency, contact support
- Certificate errors: Ensure the KyberGate root certificate is installed on all devices (see Certificate Installation guide)