Managing Team Members and Roles
Collaborate effectively by inviting team members to your KyberGate dashboard with role-based access controls. Assign the right permissions so teachers, administrators, and IT staff each see only what they need.
Before You Begin
- You must have Admin or Owner role to manage team members
- Each team member needs a valid email address
- Review available roles before sending invitations
Understanding Roles
KyberGate offers four permission levels:
| Role | Access |
|---|---|
| Owner | Full access including billing, integrations, and team management |
| Admin | Manage devices, policies, users, reports, and settings |
| Teacher | KyberClassroom, screen view, activity logs for assigned groups |
| Viewer | Read-only access to dashboards and reports |
How to Invite Team Members
- Navigate to Settings → Team Members in your dashboard
- Click Invite Member
- Enter the team member's email address
- Select the appropriate role from the dropdown
- Optionally assign them to specific device groups or schools (for multi-site organizations)
- Click Send Invitation
- The team member receives an email with a link to create their account
Managing Existing Members
- Change role: Click the member's name → select new role from the dropdown → click Save
- Remove member: Click the ⋮ menu next to their name → select Remove → confirm
- Resend invitation: For pending invitations, click Resend next to the email
Tips
- Use the Teacher role for classroom staff — it limits access to classroom tools without exposing administrative settings
- Assign teachers to specific device groups so they only see their students' devices in KyberClassroom
- Review team members quarterly and remove accounts for staff who have left your organization
Troubleshooting
- Invitation email not received: Check the recipient's spam folder. If still missing, try resending from Settings → Team Members
- Cannot change own role: You cannot modify your own permissions — another Admin or Owner must make the change
- Login issues after invitation: Ensure the team member is using the exact email address the invitation was sent to